Globe Telecom partners with SAP to transform business processes

Digitalization of finance processes to enable real-time decision making, support agile environment

Globe Telecom recently signed a three-year deal with SAP, a German-based multinational software corporation, for business suite platform and service solutions aimed at digitalizing its finance processes, enabling real-time decision making and supporting agile environment.

Globe Chief Human Resource Officer Renato Jiao, Globe Chief Information Officer Pebbles Sy-Manalang, Globe Chief Finance Officer Rizza Maniego-Eala, SAP President and Managing Director (Southeast Asia) Scott Russell, SAP Concur Managing Director (Southeast Asia) Madanjit Singh, and SAP President and Managing Director (Philippines) Edler Panlilio during the signing for Globe travel and expense transformation journey

Through S4/HANA business suite platform, as well as Concur and Ariba Procure to Pay (P2P) service solutions, Globe will be able to modernize its business processes to keep up with the fast-changing landscape of the business and market. These solutions allow Globe to upgrade its Enterprise Resource Planning (ERP), automating most of the manual processes.

“This initiative will help transform our finance processes into more agile and real time decision making tools. More than looking at numbers and transactions, we will further strengthen our capability to add value company-wide by providing insights crucial to making informed decisions,” said Globe Chief Finance Officer Rizza Maniego-Eala. “We expect to improve business productivity and operational efficiencies that will enable our cross-functional teams to deliver a richer internal and external customer experience.”

These latest technologies allow Globe to continually adopt cloud technology, which provides easier scalability and faster adoption rate for new releases. Globe said S/4HANA is a significant enabler of its vision to create an agile finance function, having access to information in real time, and turning data to business action.

Meanwhile, SAP Concur aims to simplify travel and employee expense process of Globe. It envisions to transform the ERP employee travel and reimbursement experience as well as the finance team’s transaction handling. This is being done by providing the capabilities to generate information leading to spend optimization insights.

For SAP Ariba P2P, the touchless invoice processing solution is seen to enable better and seamless collaboration between Globe and the vendor partners from procurement up to payment.

Edler Panlilio, Managing Director at SAP Philippines, said: “We greatly appreciate that a mobile and digital leader like Globe has chosen SAP to continuously innovate the way they run their operations. Because the best run SAP, Globe truly embodies our purpose to run better to empower their teams which then flow to improving customer experience.”

As the leading Philippine mobile company and leader of the Filipino digital lifestyle, Globe saw its consolidated service revenues reaching P68.3 billion as of the first half of 2018, higher than the P62.9 billion reported in the same period of 2017.

Growth in topline continues to be delivered by different data revenue streams. Mobile revenues reached P52.6 billion for the first six months of the year with mobile data still growing at a steady pace. The company’s mobile subscriber base totaled 65.1 million as of end-June 2018, up 9% from the 59.7 million subscribers in the same period last year.